In RedTrack, we care about all our clients, and thus, support is provided to everyone (no 24 hours waiting for the first response during a working week).
There are various levels of support and services provided depending on your subscription plan, but you will never be left alone among all those complex funnels and settings – we are here to help you.
For the cases where you may need one-time help, or you decide to implement a new complex funnel and don’t know what to do, or your’re afraid to make a mistake – our team is ready to take care of everything for you.
Here is the list of additional on-demand services you may request (besides the main onboarding included in many subscription plans):
- Campaign setup: from the very beginning with a detailed personal video or on a call together with you
- Traffic source/affiliate network integration (we will do it for you)
- Landing page setup assistance: help with scripts implementation inside the page code or for various landing page builders
- Remote setup assistance and check via Teamviewer
- GTM implementation and support
- Publisher panel/reporting portal setup
- Domain and SSL certificate integration and setup
- Complex funnels setup (several landing pages in a row, extended conversion events tracking on different pages)
- External tools integration assistance (Shopify, CRMs, etc.)
- Help with the implementation of any scenario from here.
- Research and implementation help for non-standard flows
- Personalized scripts creation and implementation
- New features development and implementation
- Assistance with moving the data, bulk upload (offers, campaigns)
Please contact your Product Specialist or email@example.com for more information on the price and terms of provision.