Offers

Conversion upload/update

Conversion upload

If for some reason your conversions were not uploaded or need to be updated, RedTrack functionality allows you doing that.

Once uploaded, conversions cannot be removed from your RedTrack statistics. 

1. Go to your Logs -> Conversions -> Add conversions

2. In the opened window add the clickids for the missing conversions and the payouts

3. After the changes are saved, your conversion will appear in your conversion logs and reports

Make sure there are no duplicated clickids for the cases where you don’t need to see duplicates in your reports. Use the most suitable “Duplicate postback option”:

Create a new conversion: duplicate postback data will be added as a separate conversion
Ignore duplicate Postback: no data will be added to the tracking report
Edit conversion with new data: the original conversion will be edited with new data.
Keep original data, increment payout: only conversion payout will be edited (for example, tracking subsequent sales for the same conversion)

Conversion update

Payout and conversion time

If you need to update the conversion data, it can be done the same way as a regular upload described above. The only thing you should keep in mind is that you will have to change your “Duplicate  postback settings” in your offer source for RedTrack to update the data:

Create a new conversion: duplicate postback data will be added as a separate conversion
Ignore duplicate Postback: no data will be added to the tracking report
Edit conversion with new data: the original conversion will be edited with new data.
Keep original data, increment payout: only conversion payout will be edited (for example, tracking subsequent sales for the same conversion)

Depending on the “Duplicate postback option” chosen, you can either update the payout and conversion time or only the payout.

Status

1. For the conversion status to be updated, use the “Update status” button.

2. Add the click id of the conversion you need to update and choose the target status

 

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