The “empty clickid value” error arrives:
– if you go to your landing page directly instead of a tracking link, in this case, our system cannot find a click id for the click
– if you are using a no-redirect script and it fails to load for some reason
Check your domain settings. RedTrack allows you to use your own tracking domains for campaigns. Just make sure it is integrated correctly (a CNAME record should be pointed to your dedicated tracking domain).
Check SSL certificate. More and more traffic sources and networks accept only https links nowadays. For the cases where you are using a custom tracking domain, the certificate is obligatory.
If you are using some landing page builder, there can be issues with the settings on the builder side. Check if you have all the elements added.
Contact email@example.com for any questions – we are happy to help you.